Question 16: Questions in the questionnaire

Which of these questions should not be used in a questionnaire and what is wrong with them?

	a)	Was it helpful to have telemedicine contact with a tertiary referral centre while in the primary care clinic
	b)	Which of these statements would you not disagree with?
	c)	Was the consultant helpful with adequate medical knowledge with a good friendly manner?
	d)	Do you agree that telecare is the future : YES No
	e)	In the past 12 months how many times have you visited your doctor
a) Language too complex, need to keep the language simplea) Language too complex, need to keep it simpleb) Avoid double negativesb) Avoid double negativesc) This is 3 questions in one and all three might have different answersc) This is 3 questions in one and all three might have different answersd) Avoid leading questionsd) Avoid leading questionse) Don't ask about a long period of time that is very difficult for a respondent to remembere) Don't ask about a long period of time that is very difficult for a respondent to remember

Questionnaires