Questionnaires

Table of Contents

1. Questionnaires
2. Question 1: When to use a questionnaire
3. Question 2: Steps in designing a questionnaire
4. Question 3: Aims and use of existing questionnaires
5. Question 4: Designing the questionnaire
6. Question 5: Deciding the design
7. Question 6: The introduction to the questionnaire.
8. Question 7. Deciding the answers to questions
9. Question 8: Answers to questions
10. Question 9: Posing the question
11. Question 10: Improving response rates
12. Question 11: Face-to-face questionnaire - advantages
13. Question 12: Face-to-face questionnaire - disadvantages
14. Question 13: Telephone delivered questionnaires
15. Question 14: Self-completed/ postal questionnaires
16. Question 15: What happens after questionnaire design?
17. Question 16: Questions in the questionnaire
18. Question 17: Covering letter
19. Question 18: Recording the replies.
20. Question 19: Now what
21. Summary

Question 7. Deciding the answers to questions

 

Generally we might know the questions we want to ask but we are not sure of the range of answers we can provide. So for example we might what to ask:

Did you have any problems accessing the clinic?

Yes No

If you had a problem what was the problem?

1

How might we find the range of responses that a person can give, so that we can include tick boxes? For example, problems accessing the clinic might include: parking, timing of appointment, directions/difficulty finding the clinic and many many more. a) Just ask people to write a paragraph of text about their problems accessing the clinic b) Ask some friends what problems they have ever had accessing a clinic and write down their answers c) Ask some of the potential respondents, do a focus group. d) Guess Ideally we ask the potential respondents to get a range of possible answers to enter into the questionnaire. We should not guess, or ask a bunch of friends but should ideally ask a sample of potential respondents to get from them the range of answers that are possible for this question. We can ask people to do a paragraph of text but this is very hard to analyse in the end so is not really recommended. Your answer has been saved.