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Bill Hollins & Sadie Shinkins |
Welcome to the Companion Website
for Managing Service Operations by Bill Hollins &
Sadie Shinkins. |
About
The Book |
This section contains details about
the book’s rationale and content and its authors. |
Lecturer
Resources |
This section contains a variety of
resources which are available free of charge to lecturers
who adopt Managing Service Operations. The material within
the Lecturer Resources section includes: |
- Power point slides with learning points and
summaries, key themes and
diagrams and tables
- Case studies
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This area of the site is password
protected. To request an inspection copy please contact
inspectioncopies@sagepub.co.uk.
You will be sent a password on adoption. |
For lecturers based inside North America,
please contact Stephanie Adams at the Sage California
office at stephanie.adams@sagepub.com
to request a complimentary copy and password. |
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© Sage Publications Ltd.