Resource Pages for Introduction to Globalization and Business

 

 

Welcome to the web pages that accompany the book by Barbara Parker, Introduction to Globalization & Business, London, SAGE, 2005.

Use the links below to access additional resources for teaching and learning, chapter by chapter.

 

Background Materials

Chapter 1 – An Introduction to Globalization

Chapter 2 – A Systems View of Global Management

Chapter 3 – Characteristics and Challenges for Global Enterprises

Chapter 4 – The Landscape of Global Business

Chapter 5 – Global Industries

Chapter 6 – Globalization and the Natural Environment

Chapter 7 – Globalization of Culture

Chapter 8 – Global Economics 1

Chapter 9 – Globalization of Labour

Chapter 10 – Global Politics

Chapter 11 – Global Technology

Chapter 12 – Organizational Governance and Structure

Chapter 13 – Leaders, Managers, Careers and Global Human Resource Systems

Chapter 14 – Managing Diversity and Teams

Chapter 15 – Corporate Social Responsibility and Global Ethics

Chapter 16 – Decision-Making, Innovation and Creativity, Risk and Conflict Management

Chapter 17 – A Look Beyond

 

EXAMS

- Exam Paper Example

- Exam Questions

- Questions for Self-Assessment

- Quizzes

 

 

BACKGROUND MATERIALS

 

Contents of the Web Material

 

File name

Title

Content/Purpose

Library Resouces.ppt

Globalization and Business Practices

This is a unit on how to use the library to find resources on global enterprises.  It helps students prepare for “The Business Globalization Project.”

Business Globalization Project.doc

The Business Globalization Project

A project with individual and group dimensions.  Groups of five students study firms in the same industry to form an industry team.  Individuals study a single firm.

Cases.doc

Case Publishers

Sample cases.

Current Concepts.doc

Current Concepts

An assignment where students orally report on current global events.

Globalization of Nations Project.doc

Globalization of Nations Project

Group project for studying a particular nation.

Group Article Project.doc

Group Project

A project to review specific articles on globalization.  Students then report to the class.

Videos.doc

Video Distributors for Business Topics in North America and Beyond

List of videos and where to get them.

 

Chapter 1 : An Introduction to Globalization

 

Contents of the Web Material

 

File name

Title

Content/Purpose

Key Chapter Concepts 1.doc

Chapter 1: Key Chapter Concepts

Outline the entire chapter in more detail than in the book.

Chapter 1 Lecture 1 What is Globalization.ppt

What is Globalization?

Define globalization; business perspectives.

Questions for The Human Race.doc

Questions for The Human Race

Supplemental review and discussion questions.

Blurring Boundaries.doc

 

Examples up to 1999 that illustrate how discrete boundaries are blurring.

China–India Discussion.doc

China–India Discussion

Free writing assignment incorporating video clips and “Globalization Debate Class Exercise.”

Globalization and the Moral Imperative Video.doc

Outline of the video, including notes on three views

Review of the video.

Three Views of Globalization.doc

Three views of globalization

To be used while watching Global Capitalism and the Moral Imperative, and for group discussion.

Website: http://guide.theemiratesnetwork.com/living/dubai/the_world_islands.php (proposed project).*

Great video to use to illustrate lecture points

Shows diversity of participants in global business.

The Global Effect of Emirates Airlines.doc

The Global Effect of Emirates Airlines

Good example of how Dubai-based EA is changing the global air industry

Globalization Debate Class Exercise.doc

Globalization Debate Class Exercise

Exercise that helps people place themselves on globalization. Substitute for Global Capitalism video.

Maps and Globes.ppt

Maps and Globes

Group exercise to show people how information gets framed. A good icebreaker in an early class; good to visuals with mindset lecture even if they have not done maps and globes.

Global Mindsets.ppt

Global Mindsets

Review of global mindsets. Good starting point to explain framing and why it is important to expand on existing frameworks.

Chapter 1 Lecture 2.ppt

Globalization

What you should look for to assess activities in each global environment.

 

*See also http://guide.theemiratessnetwork.com/living/dubai/the_palm_islands.php (completed project).

 

Chapter 2 : A SYSTEMS VIEW OF global MANAGEMENT

 

Contents of the Web Material

 

File name

Title

Content/Purpose

Key Chapter Concepts 2.doc

Chapter 2: Key Chapter Concepts

Outline the entire chapter in more detail than in the book.

C2 Supplemental Review and Discussion Questions.doc

Supplemental Review and Discussion Questions

 

Chapter 2 Lecture 1 A Systems View of Globalization.ppt

A Systems View of Globalization

Introduction to varied systems views and what to look for in each of the six environments studied.

Chapter 2 Lecture 2 Managing an Organization.ppt

Managing an Organization in a Global System: Mediating Organizations and People, Processes, and Structures (PPS)

Covers second half of the chapter.  Looks at what organizations do; introduces PPS.

Chapter 2 Lecture 3 History and Business.ppt

History and Business

Lecture based on Robinson’s review of business history.

History Lecture Notes.doc

History Lecture Notes

Notes for Chapter 2 Lecture 3.

Coca-Cola videos.doc

Use with Chapter 2 Lecture 1

‘A Systems View of Globalization’

Review of two videos on Coca-Cola.

Exercise for 6 Global Environments.doc

Exercise for 6 Global Environments

Teacher to reproduce a current article from a journal such as WSJ or The Economist. Group exercise to reinforce the six global environments.

The Human Race Video.doc

Video: The Human Race

Outlines video and focusses on Unilever in India.

Questions for The Human Race Video.doc

Questions for The Human Race Video

What students should look for when watching The Human Race video.

Group Discussion Questions.doc

Group Discussion Questions

Pooling individual responses to The Human Race video into a group discussion.

Princess Diana and Globalization.doc

Princess Diana and Globalization

An example of globalization using someone well known and a recent event.  Teacher to illustrate how this works.

Sectoral Difference.doc

Sectoral Differences

More extensive list than in the book of how sectors differ. Good support for “Chapter 2 Lecture 2 Managing an Organization.ppt.”

Figure 2.1 from Chapter 2 Lecture 1—no colour.ppt

Figure 2.1

Figure for systems view.  Freestanding so can be inserted into other lectures.

 

 

Chapter 3: CHARACTERISTICS AND CHALLENGES FOR GLOBAL ENTERPRISES

 

Contents of the Web Material

 

File name

Title

Content/Purpose

Key Chapter Concepts 3.doc

Chapter 3: Key Chapter Concepts

Outline the entire chapter in more detail than in the book.

Who Are You.ppt

Who Are You?

An exercise asking students to apply strategy tools to their own lives.

Chapter 3 Lecture 1 Defining the Global Firm.ppt

Defining the Global Firm

Lecture notes for the teacher covering global enterprise characteristics, examples, and web links.

Chapter 3 Lecture 2 Four Challenges of Globalization.ppt

Four Challenges of Globalization for all Businesses/Managers

Outline of four challenges faced by all global organizations.

Video McDonald’s Everywhere.doc

McDonald’s Everywhere—from ABC News

Description of the video. Includes answers to the questions posed on ‘Is McDonald’s a Global Firm.doc’.

Is McDonald’s a Global Firm.doc

Is McDonald’s a Global Firm? To What Extent?

Questions to answer when viewing McDonald’s Everywhere.

Chapter 3 Lecture 3 Paradox in a Global World.ppt

Paradox in a Global World

A humorous view of paradoxes. Helps students appreciate they already deal with many paradoxes.

Paradox.doc

Paradox

Use in conjunction with ‘Chapter 3 Lecture 3 Paradox in a Global World’.

Video Ford’s Global Auto Strategy.doc

Ford’s Global Auto Strategy

Video from ABC for group discussion.

Video Emerging Power, India.doc

Video: Emerging Power: India

The point of using this video is to show how firms pursue their strategic objectives.

 

Chapter 4: THE LANDSCAPE OF GLOBAL BUSINESS

 

Contents of the Web Material

 

File name

Title

Content/Purpose

Key Chapter Concepts 4.doc

Chapter 4: Key Chapter Concepts

Outline the entire chapter in more detail than in the book.

Chapter 4 Lecture 1 The Landscape of Global Business.ppt

The Landscape of Global Business

Lecture notes covering Chapter 4. Defines global enterprises; helps students think about where to find information on global firms.

Chapter 4 Lecture 2 Corporate and Community.ppt

Corporate and Community

Notes on the purpose of business and how companies define strategy at five levels.

Global Brands.doc

Global Brands

Short piece on global branding.

Video Bajaj Motor Scooters.doc

Video—Bajaj Motor Scooters

Brief description of the video. Focusses on interview with the owner who explains what it means to be a global competitor.

SMEs Transcend Traditional Rules of Business.doc

SMEs Transcend Traditional Rules of Business

Examples of SMEs that grew by breaking with “tradition.”

The Overseas Chinese.doc

The Overseas Chinese

Short piece on overseas Chinese.

Video Globalization.doc

Video—Globalization

Brief description of the video and what it adds to the understanding of global branding processes.

Who Owns Who.doc

Who Owns Who?

Short exercise for students.

 

Chapter 5: GLOBAL INDUSTRIES

 

Contents of the Web Material

 

File name

Title

Content/Purpose

Key Chapter Concepts 5.doc

Chapter 5: Key Chapter Concepts

Outline the entire chapter in more detail than in the book.

C5 Supplemental Review and Discussion Questions.doc

Chapter 5: Supplemental Review and Discussion Questions

Additional questions for students.

Chapter 5 Lecture 1 Global Industries.ppt

Global Industries

Lecture slides.

Games.doc

Games

Games to demonstrate competitive and cooperative activities.

The Cola Challenge.doc

The Cola Challenge

Discusses rivalry within an industry.

Video Betting on the Workers.doc

Video—Betting on the Workers—Harman Karden International

Video of how Harman Karden creates a sustainable advantage through people.

Video The Ice Cream Wars.doc

Video—The Ice Cream Wars

Discusses rivalry within an industry.

 

Chapter 6: GLOBALIZATION AND THE NATURAL ENVIRONMENT

 

Contents of the Web Material

 

File name

Title

Content/Purpose

Key Chapter Concepts 6.doc

Chapter 6: Key Chapter Concepts

Outline the entire chapter in more detail than in the book.

C6 Supplemental Review and Discussion Questions.doc

Chapter 6: Supplemental Review and Discussion Questions

Additional questions for students.

Chapter 6 Lecture 1 Globalization of the Natural Environment.ppt

Globalization of the Natural Environment

Lecture slides.

By the Millions.doc

By the Millions

Table reflecting the millions of people who migrate, travel, etc.

Different Population Challenges.doc

Different Population Challenges in Advanced and Developing Economies

Compares population challenges in advanced and developing countries.

Questions on Bamboo Hardwood.doc

Questions on Bamboo Hardwood

These are questions specific to Bamboo Hardwood but another company (via an article or speaker) could be used to explore the same questions.

Video Green Plan.doc

Video: Green Plan

This Netherlands example shows why partnerships are on the rise.

World Resource Institute.doc

World Resource Institute

Web links to the World Resource Institute. A very good source of information.

 

Chapter 7: GLOBALIZATION OF CULTURE

 

Contents of the Web Material

 

File name

Title

Content/Purpose

Key Chapter Concepts 7.doc

Chapter 7: Key Chapter Concepts

Outline the entire chapter in more detail than in the book.

C7 Supplemental Review and Discussion Questions.doc

Chapter 7: Supplemental Review and Discussion Questions

Additional questions for students.

A Focus on Individualism and Collectivism.doc

A Focus on Individualism and Collectivism

A short piece reviewing research on individualism and collectivism.

BARNGA.doc

BARNGA

Explanation of cross-cultural game and ordering information. Very popular with students but takes about 1 ½ hours to play.

BARNGA.ppt

BARNGA

Directions for playing and debriefing the simulation “Five Tricks”. Order information for the simulation is provided.

Tournament Player’s Instructions.doc

Tournament Player’s Instructions

Handout for BARNGA.

Bechtel.doc

Bechtel

An example of how one company views global culture and its role.

Chapter 7 Lecture 1 Global Culture.ppt

Global Culture

Lecture notes. Review of cultural globalization.

Chapter 7 Lecture 2 Global Culture.ppt

Global Culture

Lecture notes. Lectures 1 and 2 use similar material.

Chapter 7 Lecture 3 Good Bad Ugly.ppt

Business Activities as Cultural Conduits

Lecture on the good and bad or cultural globalization.

Chapter 7 Lecture 4 Organizational Culture.ppt

Organizational Culture

Lecture notes to show how cultural concepts are applied to organizations.

Cultural Awareness Exercise.doc

Cultural Awareness Exercise

An exercise for students to complete outside of class. Then use to generate discussion in class.

Culture Images Move in All Directions.doc

Culture Images Move in All Directions

Research review indicating culture moves in many directions at the same time.

Culture at Work Exercise.doc

Culture at Work Exercise

Use in class. Helps students recognize there are cultural differences even within the same nation.

Culture Clash.doc

Culture Clash

An example of how national cultures clash in a business setting.

Gore’s Corporate Culture.doc

Gore’s Corporate Culture

An example of how one firm tries to build a corporate culture.

Maslow’s Hierarchy of Needs.doc

Maslow’s Hierarchy of Needs

This hierarchy may not translate to all nations.

Nation Described.doc

 

Exercise relating social attitudes to business practices.

Spanglish Chinglish.doc

Spanglish, Chinglish

Examples of how English is reshaped in various nations.

Stereotypes Exposed.doc

Stereotypes Exposed

How cultural exposure helps to reduce stereotyping.

Video Brazil.doc

Video: Brazil—The Nation of the Future

Provides a good vehicle for students to understand how their culture differs from another. Also includes questions for students to answer after watching the video.

Video Mickey Mouse Monopoly.doc

VIDEO: Mickey Mouse Monopoly—Disney, Childhood and Corporate Power

Good to demonstrate corporate culture and also to show how global firms are cultural conduits.

Video Saturn.doc

Video: Saturn—A Different Kind of car company

This video illustrates how stories, rites and other symbols help build organizational culture.

Discussion Is Global Culture Western Culture.ppt

Is Global Culture Western Culture?

Good to follow up after Lecture 1. Asks students to decide whether Western culture is going to dominate and then discuss in groups.

 

Chapter 8: GLOBAL ECONOMICS—1

 

Contents of the Web Material

 

File name

Title

Content/Purpose

Key Chapter Concepts 8.doc

Chapter 8: Key Chapter Concepts

Outline the entire chapter in more detail than in the book.

C8 Supplementary Review and Discussion Questions.doc

Chapter 8: Supplemental Review and Discussion Questions

Additional review and discussion questions.

Chapter 8 Lecture 1 The Global Economy.ppt

The Global Economy

Lecture notes accompanying Chapter 8.

Chapter 8 Lecture 2 Exchange Rates.ppt

Exchange Rates

Presentation explaining the history of the exchange rate—what it is, what it is affected by and how it works.

Exchange Rates.doc

Exchange Rates

Can be adapted to any other conversion scheme.

Free Market Assumptions.doc

Free Market Assumptions

Lists assumptions and examples.

Global Economics.doc

Global Economics

Sample essay questions.

Inaccurate Economic Statistics and Reports.doc

Inaccurate Economic Statistics and Reports

Explanation of why some measures of economic activity are false, and reported statistics don’t reflect true global economic activity.

Ppp.doc

PPP (Purchasing Power Parity)

Describes PPP.

Chapter 8 Lecture 3 Views on Capitalism.ppt

Compare Different Views on Capitalism

Presentation with an accompanying exercise.

Human Development Index.doc

Human Development Index (HDI)

Description of Human Development Index, Gender-Related Index, Gender Empowerment Measure and Human Poverty Index.

Zero-Sum.doc

Zero-Sum

Summarizes what zero-sum assumptions of wealth creation and infinite-sum assumptions of wealth creation are.

 

Chapter 9: GLOBALIZATION OF LABOUR

 

Contents of the Web Material

 

File name

Title

Content/Purpose

Key Chapter Concepts 9.doc

Chapter 9: Key Chapter Concepts

Outlines the entire chapter in more detail than in the book.

C9 Supplementary Review and Discussion Questions.doc

Chapter 9: Supplemental Review and Discussion Questions

Additional review and discussion questions.

Arab Human Development Report 2003.doc

Arab Human Development Report 2003

Short description of the full report.

Continuing Capital Investment Decision—Sri Lanka.doc

Continuing Capital Investment Decision—Sri Lanka

 

It’s Easier When Someone Else Decides.doc

It’s Easier When Someone Else Decides—An Exercise

Case study about child labor and an exercise.

Job Migration.doc

Job Migration

Explanation and examples of job migration.

Chapter 9 Lecture 1 Global Economy—Labor.doc

Global Economy—Labor

Presentation that looks at the global economic labor force.

Education and Individual Earnings.doc

Education and Individual Earnings

The relationship between education and individual earnings.

Full- and Part-Time Workers.doc

Full- and Part-Time Workers

Statistics for full- and part-time workers from around the EU.

Hourly Wages.doc

Hourly Wages

Hourly wages in manufacturing from around the world, and some general conclusions.

Immigration.doc

Immigration

Immigration patterns and responses in advanced economies.

 

Chapter 10: GLOBAL POLITICS

 

Contents of the Web Material

 

File name

Title

Content/Purpose

Key Chapter Concepts 10.doc

Chapter 10: Key Chapter Concepts

Outline the entire chapter in more detail than in the book.

C10 Supplemental Review and Discussion Questions.doc

Chapter 10: Supplemental Review and Discussion Questions

Additional questions for students.

Catholic Framework for Economic Life.doc

Catholic Framework for Economic Life

An example of how entities influence political decisions.

Security, Armed Conflict, Crime, Terrorism.doc

Security, Armed Conflict, Crime, Terrorism

Brief discussion of global issues to do with security, armed conflict, crime, and terrorism.

Chapter 10 Lecture 1 Global Politics.ppt

Global Politics

Presentation showing the reasons for national and global governance systems, contributors to governance, EEC to EU, GATT to WTO.

Chapter 10 Lecture 2 Privatization.ppt

Privatization

Presentation linking global politics and privatization.

Chapter 10 Lecture 3 Supra National Organizations.ppt

Supra National Organizations

Presentation on supra national organizations, specifically the EU and IGOs.

Chapter 10 Lecture 4 Freedom and Economic Performance.ppt

Freedom and Economic Performance

Looks at the Economic Freedom Report; weighs the pros and cons of political freedom and the relationship between political freedom and economic performance.

 

Chapter 11: GLOBAL TECHNOLOGY

 

Contents of the Web Material

 

File name

Title

Content/Purpose

Key Chapter Concepts 11.doc

Chapter 11: Key Chapter Concepts

Outline the entire chapter in more detail than in the book.

C11 Supplemental Review and Discussion Questions.doc

Chapter 11: Supplemental Review and Discussion Questions

Additional questions for students.

Chapter 11 Lecture 1 Globalization of Technologies.ppt

Globalization of Technologies

Presentation accompanying chapter.

Learning and Leadership.doc

Learning and Leadership

Brief discussion on organizational learning.

The End of Work (Rifkin).ppt

The End of Work (Rifkin)

Summary of Jeremy Rifkin’s argument, from The End of Work, that technology will destroy work as we know it.

 

Chapter 12: ORGANIZATIONAL GOVERNANCE AND STRUCTURE

 

Contents of the Web Material

 

File name

Title

Content/Purpose

Key Chapter Concepts 12.doc

Chapter 12: Key Chapter Concepts

Outline the entire chapter in more detail than in the book.

C12 Supplemental Review and Discussion Questions.doc

Chapter 12: Supplemental Review and Discussion Questions

Additional questions for students.

Boeing’s Company Structure 2004.ppt

The Boeing Company

Slide of Boeing’s structure which follows the commercial air division.

Chapter 12 Lecture 1 Organizational Structure.ppt

Organizational Structure

Examples of different types of structure with accompanying lecture notes that show advantages and disadvantages.

Carrefour Structure.doc

Organizational Structure of Carrefour

Chart of Carrefour’s structure with discussion.

 

Chapter 13: LEADERS, MANAGERS, CAREERS AND GLOBAL HUMAN RESOURCE SYSTEMS

 

Contents of the Web Material

 

File name

Title

Content/Purpose

Key Chapter Concepts 13.doc

Chapter 13: Key Chapter Concepts

Outline the entire chapter in more detail than in the book.

C13 Supplemental Review and Discussion Questions.doc

Chapter 13: Supplemental Review and Discussion Questions

Additional questions for students.

Cultural Assimilator.doc

Cultural Assimilator

Case study about cultural assimilations with questions and answers.

Chapter 13 Lecture 1 Career Options.ppt

Career Options

Suggests types of jobs for various “majors”; ways to assess one’s interests; interview approaches.

Chapter 13 Lecture 2 Managing People.ppt

Managing People

Presentation detailing different authors’ appraisals of what leadership means.

 

Chapter 14: MANAGING DIVERSITY AND TEAMS

 

Contents of the Web Material

 

File name

Title

Content/Purpose

Key Chapter Concepts 14.doc

Chapter 14: Key Chapter Concepts

Outline the entire chapter in more detail than in the book.

C14 Supplemental Review and Discussion Questions.doc

Chapter 14: Supplemental Review and Discussion Questions

Additional questions for students.

Chapter 14 Lecture 1 Diversity.ppt

Diversity

Presentation on diversity in organizations.

Chapter 14 Lecture 2 Team Work.ppt

Team/Group Work

Presentation on team work.

Leadership and Gender Stereotypes.doc

Leadership and Gender Stereotypes

Experiential exercise demonstrating how gender stereotypes can affect leadership perceptions and work related decisions.

Diversity Matrix.doc

Strategic Responses for Managing Diversity and Their Implementation

Table showing positive and negative strategic responses to managing diversity.

Diversity Measures.doc

Diversity Measures

References for finding different systems that measure diversity.

Equality Questions.doc

Equality Questions

Sample question and answer on equality.

Planning in Teams.doc

Planning in Teams

Group exercise to help students identify different types of team playing roles.

Training for Cultural Sensitivity.doc

Training for Cultural Sensitivity

Examples of organizations putting training for cultural sensitivity into practice.

 

Chapter 15: CORPORATE SOCIAL RESPONSIBILITY AND GLOBAL ETHICS

 

Contents of the Web Material

 

File name

Title

Content/Purpose

Key Chapter Concepts 15.doc

Chapter 15: Key Chapter Concepts

Outline the entire chapter in more detail than in the book.

C15 Supplemental Review and Discussion Questions.doc

Chapter 15: Supplemental Review and Discussion Questions

Additional questions for students.

Principles of Stakeholder Management.doc

Principles of Stakeholder Management

Lists Clarkson’s Principles of Stakeholder Management.

Corporate Social Responsibility Reading List.doc

Corporate Social Responsibility Reading List

Reading list for CSR.

Ethical Challenge.doc

Ethical Challenge

Scenario questions.

Chapter 15 Lecture 1 CSR & Ethics.ppt

Corporate Social Responsibility (CSR) and Ethics

CSR continuum; why choose global ethics; examples of what firms do regarding CSR and ethics initiatives.

Chapter 15 Lecture 2 Ethics Explored.ppt

Ethics Explored

Reviews case facts; sets up decision for groups to make and reviews ethics in everyday life.

Social Responsibility Continuum.ppt

Social Responsibility Continuum

Chart showing social responsibility continuum.

 

Chapter 16: DECISION-MAKING, INNOVATION AND CREATIVITY, RISK AND CONFLICT MANAGEMENT

 

Contents of the Web Material

 

File name

Title

Content/Purpose

Chapter 16 Lecture 1 Conflict, Stress, and Risk.ppt

Conflict, Stress, Risk

Lecture slides with notes.

Chapter 16 Lecture 2 Conflict Management.ppt

Conflict Management

Lecture slides with notes.

Conflict-handling Style Questionnaire.doc

Conflict-handling Style Questionnaire

Questionnaire for self-assessment.

Scoring the Conflict-handling Questionnaire.doc

Scoring the Conflict-handling style questionnaire.

Grades for the above questionnaire.

Chapter 16 Lecture 3 Creativity and Innovation.ppt

Creativity and Innovation

Lecture slides with notes.

Creativity and a Computer.doc

Creativity and a Computer

Notes for Chapter 16 Lecture 3.

Chapter 16 Lecture 4 Decision-Making.ppt

Decision-Making

Lecture slides with notes.

How Innovative Are You.doc

How Innovative Are You?

Questionnaire for self-assessment.

Problem-solving Style Questionnaire.doc

Problem-solving Style Questionnaire

Questionnaire for self-assessment.

Chapter 16 Lecture 5 Risk Management in Multinational Entities.ppt

Risk Management in Multinational Entities

Lecture slides with notes.

 

Chapter 17: a look beyond

 

Contents of the Web Material

 

File name

Title

Content/Purpose

Why should we care about China or India.ppt

Why should we care about China or India or other developing economies?

Presentation on developing economies.

Global Grocer.doc

Global Grocer

Brief summary of the features of Indian business culture.