Author
David Silverman

Pub Date: 11/2009
Pages: 480

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David Silverman
Chapter 12

Collecting Qualitative Data

In this paper, Catherine Cassell, a management researcher, discusses the dynamics of interviewing. She shows that the interview involves considerable 'identity work'.

Qualitative Research, 5 (2), 167-79 (2005)
DOI 10.1177/1468794105050833
http://qrj.sagepub.com/cgi/reprint/5/2/167

'Creating the interviewer: identity work in the management research process'
Catherine Cassell, University of Sheffield, UK

TIP
Don't think of the role of the interviewer as just asking questions. Consider the variety of your other actions, e.g. saying 'hmm, mm', reformulating a question, agreeing, and remaining silent. Always assess how these influence what an interviewee says.

EXERCISE
Make an audio-recording of one interview. Then review how your contribution is presenting a version of your identity. Consider how this might affect your interviewee's responses.

 
In this paper, Sarah Condell looks at how she made fieldnotes in a study of nursing.

Journal of Research in Nursing, 13 (4), 325-35 (2008)
DOI 10.1177/1744987107087555
http://jrn.sagepub.com/cgi/reprint/13/4/325

'Writing fieldnotes in an ethnographic study of peers: collaborative experiences from the field'
Sarah L Condell, Trinity College, Dublin, Ireland

 
Hannah Frith and Diana Harcourt asked women undergoing chemotherapy for cancer to keep a photographic record of their experiences. In this paper, they discuss photography as an alternative way of accessing experience.

Qualitative Health Research, 17 (10), 1340-50 (2007)
DOI 10.1177/1049732307308949
http://qhr.sagepub.com/cgi/reprint/17/10/1340

'Using photographs to capture women's experiences of chemotherapy: reflecting on the method'
Hannah Frith, University of Brighton, UK
Diana Harcourt, University of the West of England, Bristol, UK

TIP
If you are interested in understanding people's experiences, do not assume that the interview is the only appropriate research method.

EXERCISE
Studies of 'experience' usually fit within an emotionalist model. Is this true of the Frith and Harcourt's paper, e.g. what other model(s) can you detect in how they describe their research?

 
Qualitative research usually involves careful recording and transcription. This paper discusses the practical and theoretical choices you make when you transcribe your data.

Qualitative Inquiry, 5 (1), 64-86 (1999)
http://qix.sagepub.com/cgi/reprint/5/1/64

'Transcription in research and practice: from standardization of technique to interpretive positionings'
Judith C. Lapadat, University of Northern British Columbia, Canada
Anne C. Lindsay, University of Northern British Columbia, Canada

TIP
Like so many activities when doing qualitative research, choosing a transcription method is never a purely technical matter. Transcription is saturated with theoretical assumptions.

EXERCISE

  1. What method of recording your data are you using?
  2. What are the practical reasons for doing things this way?
  3. What are the theoretical consequences?
  4. What alternative transcription methods might be useful in your research?