Table of Contents

  1. Questionnaires
  2. Question 1: When to use a questionnaire
  3. Question 2: Steps in designing a questionnaire
  4. Question 3: Aims and use of existing questionnaires
  5. Question 4: Designing the questionnaire
  6. Question 5: Deciding the design
  7. Question 6: The introduction to the questionnaire.
  8. Question 7. Deciding the answers to questions
  9. Question 8: Answers to questions
  10. Question 9: Posing the question
  11. Question 10: Improving response rates
  12. Question 11: Face-to-face questionnaire - advantages
  13. Question 12: Face-to-face questionnaire - disadvantages
  14. Question 13: Telephone delivered questionnaires
  15. Question 14: Self-completed/ postal questionnaires
  16. Question 15: What happens after questionnaire design?
  17. Question 16: Questions in the questionnaire
  18. Question 17: Covering letter
  19. Question 18: Recording the replies.
  20. Question 19: Now what
  21. Summary